Rules of «Kristall» hotel 

Hotel «Kristall» works 24 hours

1. Accommodation in hotel «Kristall» of Russian citizens is made in the presence of the passport, and foreign visitors in the presence of the passport for travel abroad, the visa and a migration card. Room is given to the visitor at full payment of cost of number at the moment of settling.

2. The payment for accommodation and extra services is put though free (contract) prices confirmed by management of hotel.

3. The payment for accommodatio is according to a check-out time since 12:00 o’clock on local time. At staying no more than a day (24 hours) the payment is for a day irrespective of check-out time. In case of delay the payment for staying is in a following order; No more than 6 hours after a check-out time — hourly payment; From 6 till 12 hours after a check-out time — a payment for half of a day; From 12 till 24 hours after a check-out time — a payment for a day.

4. At booking or at free settlement the visitor chooses room category, and the receptionist choose the concrete room number of the given category.

5. At the desire of guests, visitors can be in hotel from 08:00 a.m. to 11:00 p.m. if they will get a registration on the basis of the ID, and reception card of the visitor from the receptionist.

6. Changing of towels and toilet accessories is made daily. Bed-clothes changing is made once in three days.

7. In the absence of the guest more than two hours (within a check-out time) without payment or finding the forgotten things of the guest, the hotel creates the commission, makes levy of execution which is in the room. The hotel is responsible for safety of guest properties and takes measures on returning them to owners.

8. The opinions and proposals book is at the reception and is given on request of guests.